Testimonials: 

Dear Monika - How lucky we are to have you in our corner; and to get such a wonderful loving provider to care for my mom in her last days. They even allowed her to bring her piano into their house, on which she played her last time just about 30 hours before she died. So, thanks for all that you do for families in crisis. Our mom got what she needed and when she needed it, and so did we. 
Love, Sue and Bob

Thank you both for your kindness! My brother Dave and I so appreciated our time with you yesterday and all the input you had for us regarding our care for Mom. We felt like a huge burden was lifted off our hearts, and even as I write this I am expecting a call back to schedule a visit with the In Home Care coordinator next week. What a blessing you are!!! 
Fondly, Sue

Dear Monika, 
Your help was invaluable, thanks again for everything. 
Connie, Peggy and Morris.

 Hi Monika, What an angel you have been, helping us find a loving home for my sister.
Thanks Ken & Pat

Dear Care Service Options care coordinators,

I just want to thank you for all your help in finding a good care home for my Mom. I wouldn’t have known where to begin researching. You were able to review the needs of my Mom and find several homes for us to visit that could provide the level of care my Mom requires. All of the homes we visited had competent and compassionate caregivers. We are sure the home we selected will provide my Mom with the support she needs and deserves. Thank you again for making our selection process so much easier during this rather difficult time. 
Kind regards, Jackie C.

Dear Monika,
 
Thank you so much for locating this great facility for my mother. She moved in last Thursday and is fitting in well. 
D.M’s daughter.

 "I am pleased to provide a letter of recommendation for Norm and Monika and Care Service Options, Inc. I have been with Providence for nearly 6 years as a Medical Social Worker - Discharge Planner. In my line of work, finding alternative living situations for patients when they are unable to return to their homes is a regular occurrence. In a city the size of Portland (surrounding suburbs) there are so many Retirement Homes, Foster Homes, Residential Care Facilities and Assisted Living Facilities. There are to many for me to have first hand experience on the current status of facilities and caregivers. I need to rely on a referral agency to help with these placements." (Social Worker)

• I have worked with Norm and Monika of Care Service Options for most of my years as a discharge planner. I generally get Norm or Monika on the phone right away, or get a very prompt call back when I leave a message. I get to talk to a live person, not an automated menu machine. I provide an overview of information -the patient's clinical picture, expected level of care needs, preferred area of town, contact names and numbers or involved family members, and expected discharge date from the hospital. Norm and Monika can take this information and have the families out touring three or more facilities within a few hours. They have successfully even helped families secure wonderful and satisfying care facilities when I have been faced with same-day discharges. (Hospital Discharge Planner)
  
• "Norm and Monika always put the patients care needs first. I have complete confidence in the quality of their work. I generally get feedback from families and patients about how the process went in finding care facilities, and all that have worked with Norm or Monika have been very satisfied. If you want the best, you will go with Care Service Options, Norm, Monika & Deborah" (Social Worker)

• I would like to take this time to thank you for your very kind assistance in locating a facility for me to move my mother on such a short notice. When it became painfully obvious that she would not be able to remain in the Assisted Living facility where she had been for several years I was very concerned as to what I was going to do. I was on the freeway between Salem and Portland wondering what I was going to do when I suddenly remembered having met you some time previous and, much to my amazement, I found your phone number in my Palm Pilot. One brief phone call later my problems were solved. You seemed to know immediately what I needed and where it was to be found as quickly as I told you where I live. Everything was taken care in an unbelievable short time and the facility you directed me to took such fantastic care of her that it made my dealing with her last days so much easier. It had never occurred to me there was actually a need for your services until the need was in front of me. Isn't that the way a lot of life is? We don't recognize a need until we have it and then can only hope there will be someone there to fill it. I will be happy to tell anyone who asks what a very special service you offer. (Edd Scott)

• Monika - thank you so much for sharing such valuable information with our Senior Group last Thursday. Your presentation created lots of interest and questions that will give us all lots to think about. It's wonderful to have access to your service and I'm privileged to know of the import work you provide to your clients. Thank you so much for being with us. (Church Pastoral Minister)