How We Can Help
Being helpful is more than providing you with a list of homes or facilities or a phone call or an e-mail. Our goal is to provide you with a level of service that we expect or may need for our own family member.
Families often struggle with the decision and necessary steps to take when a loved one is no longer able to live alone. What is appropriate, available, financially feasible and hopefully located in the area they live in. Perhaps, a neighbor or friend placed their mom or dad into a particular facility just a few blocks away, but is that really most appropriate for your mom or dad? A lot of money is spent on marketing materials in professional looking folders by all facilities. Other than location and pricing – most options look the same.
Which facilities do exel and why?
What are the differences?
This is where Care Service Options can assist – by providing the most up-to-date information and assistance with the decision – you must make.
Our Goal is to provide (at NO COST to you or to seniors) professional advice, consultation, information and resources to help you make the appropriate choice for your loved one.
What you can expect.?
During the initial interview we will ask questions about the senior’s health, medical needs, mobility, general care needs, eating habits, special diets, personality traits, likes and dislikes, family preferences and finances, in order for us to recommend the most suitable type of facility providing the best care, available in the area requested.
The following are types of facilities or care choices a Care Service Options care consultant will consider, as we determine appropriate placement:
Adult Family Care Homes (Adult Foster Care)
Assisted Living Communities
Residential Care Facilities
Alzheimer’s or Special Needs Centers
Convalescent Care Centers (Nursing Homes)
After much consideration formed through experience and training, our senior care consultant will present you with several appropriate options for you to explore. We will explain to you why we feel that this type of option would be best suited for your senior’s care, be it placement or in-home-care.
Before visiting any care facility it is best for you to call the provider/community relations director ahead, simply to assure that they can give you their undivided attention while you visit with them. Meal time and bathing time in the morning hours is not the best time to visit a home or tour a facility. Some will say that it is good to visit a home/facility unannounced. This is true, and something that we do on a regular basis as we screen and monitor the facilities. However, when you are actually interviewing potential community relations directors/care providers for the first time, we recommend that you let them know you are coming and schedule time with them.
After the initial visit, we encourage you, when time permits, to make an unannounced follow-up visit. It is best, however, to avoid extremely busy times in any home or facility, such as meal time or early morning hours.
Once you have chosen a home or facility give your Care Service Options senior care consultant a call so we can continue to be available to you for additional questions and recommendations. Normally, within a couple of weeks after placement we will do an unannounced visit to the facility. We welcome you to call us with any concerns, problems, and also your “Gee, we really like this place” comments.